What term describes the intentional or unintentional gestures that express intentions during communication?

Prepare for the NRF Retail Industry Certification Exam. Use flashcards and multiple choice questions with hints and explanations. Boost your retail knowledge now!

The correct choice is body language cues, as this term encompasses a wide range of non-verbal signals used during communication to convey feelings, intentions, or reactions. Body language includes gestures, posture, eye contact, and other physical actions that can enhance or contradict verbal messages. It plays a crucial role in effective communication because these cues often provide context or additional meaning to the spoken words, making them vital for understanding intentions and emotions.

While vocal tone specifically refers to how something is said—including volume, pitch, and emphasis—this only addresses the auditory aspects of communication without incorporating visual elements. Facial expressions are a vital component of body language but are just one aspect of it, focusing specifically on the movements of facial muscles to convey feelings. Paraverbal communication refers to vocal elements that accompany speech, such as intonation and pacing, rather than the physical gestures or postures associated with body language cues. Therefore, body language cues most accurately captures the full spectrum of intentional or unintentional gestures in communication.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy