What are phrases used to smoothly transition between customers referred to as?

The correct term for phrases used to smoothly transition between customers is "breakaway statements." Breakaway statements serve as a bridge between interactions, allowing a salesperson or service representative to shift their focus from one customer to another without disruption. These phrases are particularly useful in maintaining the flow of service, ensuring that each customer feels valued while also accommodating multiple customers effectively.

By using breakaway statements, representatives can acknowledge a customer's presence or concern and then transition gracefully to another customer, facilitating a more seamless experience for all involved. This technique helps ensure customers don’t feel neglected, as it conveys that their needs are important, even in a busy environment.

While the other terms may bear some relevance in different contexts—such as transition phrases, which are often broader in scope and could refer to general conversational techniques—the specific focus on managing transitions between customers makes "breakaway statements" the most accurate choice.